
Hotel Indigo Baltimore Downtown by IHG
24 West Franklin Street
About This Hotel
Guest Reviews(100)
8.8July 2026
July 2026
Hill
Service, in the restaurant, was not good. The dining area needs to be upgraded. The chairs were extremely uncomfortable. Afternoon Front Desk personnel are rude
July 2026
My stay was very cozy and safe
Kim at the front desk was very nice and so was this man, I did not catch his name. It was an older gentleman who help with my luggage!
Food service took really long
July 2026
Misleading Points and Cash
IHG has a predatory site feature that applies the points plus cash feature without explicit consent. They imply that you are using your points and then paying the rest in cash, but instead have you buying the points so that they are non-refundable. They don't make it clear and make a refundable fare mainly non-refundable. Terrible customer service as well.
July 2026
Great location for visit art museum.
Nice staff, Great location, historic building.
Book This Hotel
Part of Hotel Indigo
Location
24 West Franklin Street, Baltimore
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