DO Plaça Reial powered by Sonder

The team was very friendly and professional. Services were excellent

We absolutely loved our stay at the DO Plaça Reial Sonder hotel! It was the perfect location for us- there was a little market and live music in the plaça each day (we were there on the weekend) and it was accessible to everywhere. We had room 11 which had a balcony that looked over the plaça, we liked the window open during the day, but as soon as you closed them it was much quieter. The bed was comfortable, the room spacious and the bathroom pristine. Also the staff was very friendly and helpful!

The location was excellent but that came with the cost (as other guest have mentioned) of loud outside noise till 2-3 am.

Upon arrival there was a light switch in the bathroom that was hanging outside the electrical box. We shared this with the staff and they sent someone up to evaluate the exposed wiring. That person took a picture of the hazard and said someone would be up to fix it first thing the next morning. Upon returning in the afternoon of that "next day" we notified the front desk that the hazard still was not fixed. This was a 3-minute fix ! When we returned later that night it still was not fixed and when I entered the bathroom after showering, I accidently bumped the hanging switch which caused it to arc. Fortunately I was not shocked with 220v of electricity. I am extremely disappointed that the hotel management thinks so little of their guest safety!! I wish they would have offered to switch rooms if they could screw the switch back in. I will have a hard time entrusting this hotel chain and the Sonder management in the future.

Beautiful room

Noise

Loved our stay. We arrived and was welcomed by the team very helpful without baggage and couldn't do any more to receive us to the hotel. The room was brilliant with everything we needed and a lovely view out the balcony of the square. Would highly recommend this hotel and would love to stay again.

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