Fiesta Americana Condesa Cancun - All Inclusive

Ok

Ok

Our stay was fantastic. We booked through Costco and had a gorgeous Ocean Front Room. Check-in was a breeze, with so much help and personal attention from Paola. Jonathan helped us book a side excursion to Isla de Mujeres and it was fantastic. Our kids loved the warm pools and especially ordering Shirley Temples from the swim up bar. All of the food options were delicious, healthy, and abundant. We are missing the fresh ceviche and made-to-order omelets! I have nothing but wonderful things to say. Pro-tips, get up early and reserve beach chairs with towels in the morning. Unfortunately, most people claim their chairs and keep them all day. It might be nice if this was against hotel policy so they could be more first-come, first-serve. But it seems like this is the system, so we learned quickly to roll with it. When booking our side excursion, we were offered a discount on our side adventure and 2 days of cabana use if we sat in on a time-share meeting. This wasn't something they pressured us about, but my husband gave a half hour of his time, and I'll say we enjoyed our 2 days of cabana life very much. Easy 20 minute trip from the airport to the resort and everything there was just lovely.

Overall Fiesta Condensa Cancún was a wonderful vacation. The best part of the hotel was the food. Buffet breakfast was amazing; Italian restaurant was good; Taco spot was very good ; did not go to the Steakhouse as that was extra. Want to highlight the Mexican restaurant which was our favorite where the food was exceptional - and my husband’s and his parents are Mexican. Shout out to Andres at El Mexicano restaurant who made our dinner so memorable. Pizza by the pool was also amazing! The cons which resulted in only 4 stars vs 5 stars: Entertainment was lacking and live music happened at 10:30 pm which was way too late for us early birds. You also have to be an early bird in order to claim beach chairs with shade. Another con was the wait times at the pool side restaurants. I stood in line for an hour for pizza with similar wait times for hamburgers. They had only 1 person making the food. No bali beds on the beach and there were only 3 that could be rented out as the rest were for members. Lastly, no beach volleyball because the net was taken down.

We had the room with a plunge pool, which we really ended up using a lot with our little ones. The staff was always so friendly and willing to help. The breakfast bar was good, but the Brazilian Steakhouse and Italian restaurant were our favorites for dinner. The pizza and burger poolside bars were a hit with our toddler (and we loved it, too)!

We did not go to the beach as much as we would have liked due to the lack of shade and umbrellas on the beach. The lunch buffet could have had more options. There should have been more staff on duty for poolside orders because the poor servers were running around like crazy.

Currently staying here. Will change review if experience changes. Currently not thrilled with the experience. The compounds are small, walkable. Our room was subpar and did not meet expectations. I purchased an ocean front and we got to be in the third floor which is more like ocean view instead of we have things blocking the ocean view. I had requested a high floor but did not get one. Room is on the smaller side compared to other AI resorts I’ve stayed at. So far the buffet was a 2/5.