Kimpton Tryon Park Hotel

Overall the hotel is very nice.

The charges my credit card an additional $42 with no explanation or receipt.

This hotel really has great customer service. From the moment we pulled up to park our car or destiny greeted us with enthusiasm and ready to help unload. The Front Desk was also extremely friendly and accommodating. We also had dinner at the Italian restaurant sat at the bar with the bartenders were very friendly and the food was fabulous. We highly recommend this hotel. It’s walkable to everything.

We always love staying at Kimpton locations. They are very friendly and go above and beyond to ensure that their guests are happy. We were in town to see Jack Johnson in concert and the valet service mixed up our vehicle causing us to wait a little longer than normal. It wasn’t a big deal but the valet manager (can’t remember his name) insisted on comping our valet fee. We were so impressed by him taking that much pride in his service that he would do that without us even complaining about the delay. Anthony was also very helpful with our bags when we were leaving. Thank you to all the Kimpton staff for being awesome!

If I could leave Tre more stars, I would. My son and I stayed at the Kipton Tryon Park hotel in Charlotte, NC for a single night to go to the Charlotte FC game on 8-22. The hotel was beautiful and clean and the all the staff we encountered was wonderful but Tre went above and beyond from beginning to end. His level of customer service, professionalism, manners, and demeanor are above what I've experienced from anyone. My son and I were checked out and in the parking garage when my car wouldn't start. The battery had died overnight and we were stuck 2 hrs from home. I went to the desk where they got the valet manager to find their jumper cables. Tre came down with them but they weren't strong enough to jump it. Im in tears at this point. He was kind and patient, even went as far as getting his own AAA out there to help us out. I hope this establishment knows how beneficial he is to their company and does whatever they have to do to keep him there. Thank you, Tre!

Amazingly clean and comfortable