The Ballantyne, a Luxury Collection Hotel, Charlot

Loved this hotel the staff was very nice and helpful. The spa was amazing

My sheets had bubble gum on them. In the middle of the night, I felt something sticky as was like ok maybe something on my foot, then felt on my leg. At this point I get up to see and there is minty bubble gum on the sheets. Clearly, they weren't washed before my stay from the last clients, even washed bubble gum would've not been sticky as it was. This was shocking, disturbing and disgusting. I will not stay again for that reason. Then upon leaving I'm told I have a charge at the pool bar/dining. I never used one facility in the hotel for a drink or food. I didn't know there was even a bar near pool until walking to Pistone at 7:00-8:00pm and it was closed when we walked by it. Clearly someone else charged or the people in the room prior to me. An overall disappointing stay fo0r the quality that was expected.

Great hotel