Fort Pontchartrain Detroit, a Wyndham Hotel

I stayed at Fort Pontchartrain Detroit, a Wyndham Hotel last month, and while I enjoyed my stay overall, one experience completely overshadowed everything else. My wife brought a very expensive hair dryer from overseas that requires a different voltage than standard US outlets. Unfortunately, plugging it in at the hotel destroyed it. What was most disappointing wasn't simply that the hotel didn't provide a voltage converter or any international-voltage outlet—although I would expect a hotel charging $200–$400 per night to offer at least one of those amenities for international travelers. It was that the staff seemed completely unaware that different electrical standards and voltages even exist outside the United States. Rather than handling the situation professionally or showing any understanding of the issue, the response we received demonstrated a surprising lack of knowledge and concern. For a hotel in this price range, I found the lack of basic accommodations for international guests and the way the situation was handled to be unacceptable. It's unfortunate because the rest of our stay was enjoyable. However, this experience left such a negative impression that I cannot recommend this hotel to others. A hotel at this price point should have better facilities for international travelers, or at the very least, staff who understand that electrical systems differ around the world and can respond professionally when problems arise.

Personnel is very kind

Honestly I have too many problems for a single stay in a hotel. I asked the room to be made and it wasn't, the shower flooded, and other things that makes you have an uncomfortable stay.