Ilikai Lite

I have been visiting for 6 years and never payed a deposit. Till this year. The hotel had an electrical fire, no power for a few days. The hotel staff played the victim and didn't want to help us out. We couldn't wash clothes, the vending machine was broke. We should have set outside homeless, it would have been the same treatment.

They gave us a free room upgrade.

Iconic original high rise building in Waikiki. Stunning views over the nearby Hawaii village lagoon complex and through to the beach and surf. 2 wonderful pools. Bottle water and ice cream included in the daily hotel tax charge. Central location. Spacious room and balcony. Air con in room is highly appreciated. The photos advertised on the website are exactly what you get. Huge range of cable tv. Spacious kitchen. Large full size fridge. Tropical feel and spacious lobby. Daily fresh beach towels available. Beach towels available pool side too, sign in/out. Plenty of available lifts between 27 floors. Free DVD rental. Bond was recredited to account within 24 hours of check out. Thanks.

Dated kitchen but very spacious. No air con in resort except in your room. Ice in bucket is available from reception only. Laundry is DIY paid for by vending card. But not too much to complain about.

Ocean view, cleanliness, soft pillows, the kitchen, staffs were friendly

Valet parking takes a while, causing traffic in the entrance. No vent in the bathroom. Aircon was not getting cold, there is air but not cold air