The Peninsula Hotel Beverly Hills

Every aspect of the hotel was 10/10 minus nothing, from doormen to housekeeping to food to experience and oh I’m very impressed by how the staffers respond to their guests.

Nothing

It’s perfect. Beautiful, kept in tip top shape. Service from anyone and everyone in the hotel is perfect. Rooms are gorgeous. Pool evokes classic California vibes. Comfortable and luxurious without being pretentious. A+

We were in town to see the Phantom of the Opera for my girlfriends birthday. I had always wanted to stay at the Peninsula Beverly Hills and our experience surpassed all expectations. The entire staff was extremely welcoming and made us feel comfortable from the moment we arrived. The Living Room Tea was a terrific experience which I would recommend to anyone. The property was beautifully maintained and our room was spacious and quiet. The team went above and beyond in all areas. The highlight was arriving back in our room from the show to find a custom designed Phantom of the Opera cake! It was delicious and a great reminder of the level of service the Peninsula dedicates itself to. We look forward to future stays with the Peninsula and consider it a home away from home!

We last stayed at the PBH about 12 years ago. I remembered it as being a very good hotel. But this stay was truly superb. The hotel was much as we remembered--no major renovation that was apparent. So you might think the facilities are getting a little shabby. Nothing could be further from the truth. The hotel gleamed--immaculately clean, extremely well maintained, and classic without seeming dated. The rooms are comfortable and well equipped, as you would expect from a luxury hotel. The location is conveniently central for West LA, but quiet. The food in the restaurant is excellent. But what really makes this hotel fantastic is the service provided by the top notch staff. Everyone we encountered was genuinely warm, friendly, and eager to serve. From the front door bell staff and valets, to the concierge, bar, and restaurant staff, the standard of service was truly exemplary.