Elliot Park Hotel, Autograph Collection

Lovely staff

Fine

It's a good hotel with pleasant staff, contemporary vibe, spacious room, illy coffee maker, comfortable blanket (heavy enough for me who gets cold at night), free coffee at the lobby, etc. However, I have to say I do not like the sliding door of bathroom. The door hang so far away from the wall, hence, no privacy of bathroom sound. I don't appreciate the recent trend of many hotels installing sliding doors for bathroom. Please install proper traditional doors for bathroom! I would have rated five stars otherwise.

Fantastic experience at Elliott Park. Was my first visit, won’t be my last. As a voluminous business traveler, have experienced many, many properties for the first time. Pretty rare for me to enjoy an initial visit as much as I did this one. Service was great, love the room setup (fantastic windows and high ceilings), a more than functional gym, and to top it off was just fantastically clean. A shoutout to the team at Elliott Park as well, made my stay super comfortable. Look forward to quite a few more stays there to come.

Great Stay, Even Better Staff Solid hotel with genuinely standout service. Byron and the front desk team were warm, welcoming, and on top of everything — the kind of staff that makes you feel taken care of from the moment you walk in. Kaylin Nguyen in guest services and manager Jamie K arranged a surprise bottle of prosecco and a plate of cookies for my friend’s 50th birthday upon arrival. It was a thoughtful touch that made the whole trip feel special.

I'm sharing this now, here, as I requested a response in person and via email and received none from my stay on May 18. During my stay, I developed numerous bites across my torso, which caused significant discomfort and concern. Due to my concern about the room/bed/sheets and the impact on my health and comfort, I made the decision to check out early. At the time, I spoke with the manger. She said she would look into in get back with me. I also requested compensation for the inconvenience in the form of Bonvoy points, but I have not received any follow up or resolution. I am a titanium elite member and have been loyal to Marriott Bonvoy for years. This experience, combined with the lack of response afterward, has been very disappointing. I would appreciate a prompt review of this situation and an update regarding appropriate compensation for the disrupted stay and inconvenience it caused having to rebook the rest of my stay - flights/hotels/road transportation.