Hotel Ivy, A Luxury Collection Hotel, Minneapolis

We stayed at Hotel Ivy for one night with our young child. When we got to our room, there was a very strong marijuana smell. It was bad enough that we didn’t feel comfortable staying in the room as-is. The hotel worked on the problem, but it took about two hours before we could actually use the room. Since this was only a one-night stay, losing that much time was frustrating. The hotel did give us a $60 food credit, which I appreciated. However, no room change or upgrade was offered while we were waiting. Once the smell issue was addressed, the room itself was very nice. We also ate at Breva and really enjoyed the food. Overall, I had mixed feelings about the stay. The hotel is beautiful and the restaurant was excellent, but I was disappointed that our room wasn’t ready for guests when we checked in.

The hotel Ivy provides a comfortable stay in downtown Minneapolis within an easy walk of Nicollet Mall and the Convention Center. It is connected to the skywalk network for colder months. Service is always friendly - from the front desk to the valets. Rooms are clean and comfortable, with large bathrooms. I enjoy returning to this property when I need to stay in downtown Minneapolis.

The hotel has a great location, and the bed was very comfortable. The staff were also very friendly and welcoming.

The cleanliness was disappointing. The towels provided were dirty, and when I requested a replacement, the new towel also had a hair on it.

Friendly staff!

Everything was great