Hotel William Gray

Staff was excellent, rooms are spacious clean and comfortable. Located in such a beautiful historic area, everything is within a 5-10 minute walk. Front desk and room cleaning was top notch and both were very attentive to whatever needs was asked of them. Couldn’t ask for a better atmosphere and area to stay in while in the city!

This is our second time staying at Hotel William Gray in Montreal — and we’ll stay here again on our next visit! Perfect location on a charming street, walkable to restaurants and Metro (you can get anywhere you need to go in Montreal by subway or bus so easily, including the airport). Great coffee shop in the same building. Relaxed, stylish atmosphere (i.e. cool, but not a scene). Delicious smelling Le Labo bath amenities in the rooms. Very helpful and warm staff. Twice daily housekeeping visits if you’d like (and the green/red light system is genius; no clumsy door hangers). Did I miss anything? We love it here.

My stay at the Hotel William Gray was nothing short of a delight. Despite some ongoing construction and lack of pool access due to it still being the off season when I stayed there. The staff were very accommodating to my requests. The cleaning staff kept my room impeccably clean. The hotel met my high expectations in every regard.

Hotel William Gray is a masterclass in elevated hospitality. A beautifully restored historic building where modern design meets genuine, heartfelt service. But beyond the stunning aesthetics, it's the people who make this place truly unforgettable. From the moment we arrived, Eddy set the tone for our entire stay. His warmth and charm made us feel not just welcomed at the hotel, but welcomed to Montreal itself. Eddy was attentive, proactive, and accommodating. On our last night, when we mentioned wanting to find a place for a nightcap, Eddy didn't simply point us in a direction, they curated the experience. Eddy recommended a speakeasy (a classic Montreal cultural experience) and personally walked us there IN THE RAIN! Eddy is the kind of hospitality professional who reminds you why travel is so meaningful. The valet team, most notably Tom, matched the same standard of excellence. They were unfailingly prompt, ensuring our car was always ready so we could make the most of every moment in the city. What set them apart, however, was the care they showed during checkout: reminding us to have our passports accessible and sending us off with waters for the drive to the airport. It didn't feel like a hotel transaction, it felt like family seeing you off. Hotel William Gray has it all - stunning design, beautifully appointed rooms, top-tier amenities, and breathtaking rooftop views of Montreal's skyline. But's is the exceptional, detail-oriented staff that elevated this from a great hotel to an unmissable experience. If you're visiting Montreal, stay here, you won't regret it.

Our second visit to this hotel and once again it exceeded our expectations. Perfect location, very clean and well maintained along with top notch service. Everyone is so friendly and welcoming. We also appreciate the extra touches such as the water bottles at check in, snack in the room with welcome letter and the complimentary cocktail. Thank you we will definitely be back again!