Hyatt Ziva Cap Cana

The hotel is absolutely amazing — spacious, beautifully maintained, and very comfortable, with a truly relaxing and luxurious atmosphere. The staff is extremely friendly, helpful, and professional across all departments, and always willing to assist. There is a great water park for children, as well as huge, spacious swimming pools with bar service right by the pool, which makes the stay even more enjoyable and convenient. The entertainment team deserves a special mention. Eugene, who leads the team, is simply amazing — full of energy, friendly, and adds so much to the atmosphere and overall experience at the hotel. I would also like to specifically mention Wilson and Chael from the entertainment team, who were wonderful, kind, and made sure we enjoyed ourselves throughout our stay. Overall, this is definitely a very high-quality hotel and an excellent family experience.

Yeidy at the batting cage is the best. He taught my kid how to play baseball and was amazing. He is great!!!

Amazing experience and luxurious pools. The service was spectacular and everyone was extremely polite. The food was tasty and good quality at every restaurant. The liquor was also great quality. Every area was clean and organized.

Amazing service. Esoecially in the coffee bar dalitza and yessica were amazing and very sweet

We recently stayed at Hyatt Ziva Cap Cana in August 2026 and had an incredible time, thanks in huge part to the amazing food and staff all around the resort. First, the dining was a major highlight. We loved Noodle & Thread (the Italian restaurant)—the unique vintage tailor-shop decor is so much fun, the food was great, and the staff provided truly wonderful service. Even better was The Navigator Grill, where the fettuccine and the fresh fried fish were absolute showstoppers, paired with exceptionally attentive service. Beyond the restaurants, we had a blast at the sports bar. We spent an amazing time having great drinks, playing pool, and enjoying the stellar staff who took such good care of us. We also want to give a huge shout-out to our room cleaning staff, who did an exceptional job keeping our space spotless and welcoming every single day. Finally, a massive thank you to Eugene (the entertainment supervisor) and his staff for making the daytime activities—especially archery—so much fun, as well as putting on fantastic nighttime shows. Every staff member we encountered went above and beyond. We can't wait to come back!