J.K. Place Roma

I really wanted to love this place. Didn’t care for the location in a dirty alley. Our room was just OK. What they called a balcony was a joke. The people at the front desk were nice. The service in the bar was slow. Nothing was terrible, but nothing made me want to stay here again.

JK Place Rome is everything a great hotel should be: beautifully designed, perfectly located, and quietly run with real care. There’s an understated luxury to it — elegant and polished, but never showy. The beds alone are worth the stay. What really sets it apart, though, is the service. The staff notice things and take care of them in a way that feels effortless and genuine. One small example: my wife’s Marvis toothpaste was nearly empty, and without us ever mentioning it, a fresh tube of the same brand appeared on the bathroom counter. It’s a tiny detail, but it says a lot. That same thoughtful attention runs through the entire experience.

Fantastic experience from the Bellman to the check in desk The staff was exceptional. They were attentive to all our needs and so pleasant The accomodations were home!! Lovely place and so comfortable. Cant wait to go back

My husband and I stayed for 7 nights at this 'Leading Hotels of the World' member. All seemed lovely but after the first 3 nights all went downhill. To put our review in context - we are seasoned luxury travelers. This is our 6th time visiting Rome. Previously stayed at the Dorchester and St. Regis Rome. We visit Rome for the art and cuisine. We are discerning diners and spend considerable time doing due diligence so that we don't dine in mediocre tourist traps. Weeks before arrival the hotel send out a welcome letter with offer to make reservations. We decided to take them up on this. We sent links to 2 restaurants with specific dates and locations. One was a Sardinian fish restaurant on the outskirts of Rome, the other a popular Enoteca where we've been multiple times. Hotel sent back confirmation with dates. We did not think to cross check this email against ours. Turns out Hotel had made correct bookings but transposed the dates on the email. On Saturday (when we should have been at the fish restaurant) we showed up at the Enoteca - there was no reservation! Alarm bells should have gone off! Luckily the manager graciously gave us a table for 1 hour. On Monday (when we should have been at the Enoteca), prior to jumping into a taxi to head out to the Fish restaurant, I checked my notes and shocks went down our spines - it is closed on Mondays! Next day, we spoke at length with the Front Desk Manager who spoke fluent English. We repeatedly conveyed to her our dismay and stress. She repeatedly assured us that it was a genuine mistake (which we believed), and that she would look into it with the GM so that we do not leave with a bad taste in our mouths. Apparently to placate us: We were offered complimentary drinks at the bar. After sitting in the empty bar (around 9:30pm) for 15 minutes and no one showed up to take our order, we went upstairs to bed. A scented candle with a note 'sorry that we did not live up to your expectations' had been delivered to our room???!!! Do not insult someone who is paying over 1,000 Euros a night with a gift of a candle! In addition, we are not rookie tourists in a hurry to sightsee. A hotel is a refuge where we relax and enjoy its offerings. After the first 3 mornings, our breakfast experience went downhill. After repeated attempts of ordering a 'soft/runny' omelet, we gave up. My order of over easy eggs became a comedy. Our pastries looked like some anemic wonders. (We hear that the chef was siphoned off to their new aparthotel project). We have to acknowledge that all the staff are cheerful and welcoming and enthusiastic. Housekeeping is excellent and the room is enormous with a magnificent bathroom. Hotel is gorgeous. What a shame! Lost to sloppiness and amateurish management.

Discrete cosy boutique hotel tucked away behind the Via Condotti. Superb service and rooms with delightful staff. This is a hotel that becomes your " home" , intimate and personal with the staff anticipating your every need. Refreshing relief from the many other hotels around the area that have busy lobbies and reception areas. A real gem in Rome..... don't miss it!