Inn at Union Square

3.5-star

9.4Exceptional(433 reviews)

440 Post St

About This Hotel

Just steps from renowned shopping, dining and entertainment in one of San Francisco's most iconic areas, the hotel is a retreat away from the crowds, yet in the centre of everything. Just outside the hotel, on Union Square, guests can experience exceptional varieties of San Francisco's best sites and leisure travel, including the Financial District, Moscone Center, the beloved cable cars, renowned dining, art galleries and theatres. Exemplifying European style and class, this hotel in San Francisco, which was renovated in 2009, offers 30 well-appointed guestrooms and one luxury penthouse suite, all imbued with elegance and sophistication. Facilities include a 24-hour check-out service, a hotel safe, café and conference facilities. Guests can take advantage of the room service and laundry service, and there is a car park available to guests travelling with their own vehicle. Guests can travel in style at this hotel, which offers luxurious San Francisco accommodation that epitomises European flair, with textured fabrics of sage, cream and gold, and impeccable furnishings. Guests can enjoy goose-down pillows for the sweetest sleep, and the rooms include working desks for business travellers. All rooms feature high thread count linens on the double or king-size bed, a flat-screen TV with satellite/cable channels and a nightly turn down service. The en suite bathroom has a shower, bath and hairdryer. Additional in-room amenities include a direct dial telephone, radio, Internet access, a safe and minibar. Tea and coffee making facilities and an ironing set are also provided. Individually regulated air conditioning and heating ensure maximum guest comfort throughout the year.

Guest Reviews(100)

8.9

N2763SZginodCouples

August 2026

10.0

Great hotel, great service from Antonio!

The hotel is so amazing! Antonio helped greet me and was so friendly and welcoming! He was an expert at the city and really provided such great service! Thank you ANTONIO for all your help in making my experience amazing! - Gino

Paolafamily_with_children

August 2026

10.0

100gabriellaaSolo travel

August 2026

10.0

Helpful late checkout

Antonio was nice and gave me a much appreciated late check out.

Ignaciacouple

August 2026

9.0

The room was very spacious, the bed was very comfortable, and the staff were lovely and always willing to help. The hotel was better than expected!! Thanks!

−

However there was no AC and the breakfast was continental, but

D1338SFmatthewgNONE

August 2026

2.0

A 2-star box nightmare

Our experience was underwhelming. The building was underwhelming and we did not stay the night, with the expectation that a refund would be fairly considered. The staff was unclear about this procedure and we were told that a manager would review the request in 3 weeks. Simply, don’t expect customer service and be prepared to deal with the reality. Deciding to leave, we found our claim immediately denied through our booking group. It would have been considerate to have known that we feasibly had no opportunity to recoup this expense. This would have helped with our decision making. The true experience, is a damp, confined building desperately needing improvements. Everything listed online is for show, as for the morning breakfast we were told that it was coffee with snacks. That could qualify as continental but advertised is a “very good breakfast” and a wine happy hour. The sole person at the front was not very enthusiastic about this information as we had to ask ourselves about this service, as it’s clearly a false sell point. The room did not have air conditioning, with the only option to fresh air from a window with no screen dumping into an abandoned alley. We are traveling with a child so leaving the window open would have been unsafe. The bedding had stains on it and the hotel generally has seen better days. As said, this was discussed and when asked for a refund we were told they had no control of issuing a refund, and that we would have to work with our booking agent. We facilitated this, but simply this effort was only a gimmick of their to be hospitality. For 260$ on a Wednesday night, you would think the cleanliness and comfort would be suitable. The carpet did not look suitable for crawling, and the mattress with it’s accompanying foam piece was as old as the historic row building.