Hotel28 Myeongdong

I rarely write reviews for hotels that I don’t have any status with, as I don’t think it is a fair comparison. Hotels that I don’t have status with, I don’t have many expectations. However, Hotel 28 surprised me. The day we arrived, the receptionists were super accommodating. I am extremely sensitive and allergic to smoke smells, and the receptionist spent a great amount of time with us working with us to find a suitable room that does not have any smells. Everyone was extremely helpful and polite, and handled all our requests promptly, which is quite unusual compared to other places in Seoul. What went above and beyond is our daughter managed to throw up in the middle of the night. Although we caught most of it, some got into the bed. We felt so bad and requested if it was possible to replace the bedsheets or provide us some towels for the time being, given that they don’t have any housekeepers in the late night. To my surprise, the receptionist (I forgot her name) came over, changed the bedsheet herself, even though it wasn’t her job, and managed to find a new blanket for us. Furthermore, she ensured us she will put a change bedsheets request as soon as the housekeepers show up in the morning. The true hospitality isn’t when everything goes well, it is when something goes wrong and how the staff handled it. One thing I believe Hotel 28 could improve is the breakfast options. There weren’t many Western options except for Korean. Quite disappointed in terms of breakfast options and most likely we won’t book to include breakfast next time.

You cannot beat the location. Right in myeongdong but our room was quiet. The staff are lovely as is the breakfast. Truly a great stay.

Excellent location and facilities

Price

The location of the hotel was exceptional. It was right in the heart of Myeongdong. Food, Shopping and coffee was just downstairs. Room size was wonderful and large by asian standards. What really stood out was the wonderful staff. They greeted us with smiles, made us feel welcome and were incredibly helpful for our entire stay. They helped us with travel bookings and even stored one of our bags while we visited Busan. I cannot say enough about how wonderful they really were. I plan to visit Korea again and I will definately stay at Hotel28. Thank you to the entire tream for making our stay so memorable!!!!

It was not the cheapest accomodation in Myeongdong, particularly being a smaller boutique hotel, however, I would pay for it again because of how wonderful our experience was.